CSV upload troubleshooting

You can upload your contacts for matching in Remine. For instructions on how to upload a CSV, see the How do I upload my contacts? article. The uploader works best when you format your CSV with the preferred column headers in the Best practices drop-down below. The industry standard for uploaded and matched contacts is 30-70%, and the more your CSV deviates from the preferred structure, the fewer matches you'll get.

The following sections include suggestions to ensure you get the most matches, as well as common issues we see in uploaded CSVs that can lower match rates.

Examples of correctly formatted CSV content

Property CSV example

Street Address City State Zip
123 S Main St Fairfax VA 22031
500 Pine Rd Apt 200 Fairfax VA 22031-4400
16 Forest Ave NW Fairfax VA 22031

People CSV example

First Name Last Name Street Address City State Zip Email Address Phone Number
Eileen Bell 123 S Main St Fairfax VA 22031 eileenbell@example.com (555) 867-5309
Gloria Hopkins 500 Pine Rd Apt 200 Fairfax VA 22031-4400 ghopkins@example.com 555-123-4567
George Hopkins 500 Pine Rd Apt 200 Fairfax VA 22031-4400 ghopkins2@example.com 555-123-4568
Robert Barnes 16 Forest Ave NW Fairfax VA 22031 barnes@example.com 5550987654